All returns must be postmarked within one (1) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at admin@thescentroom.in to obtain an Return Merchandise , and
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange seven (7) days from the receipt of your item to process your return or exchange We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Returns or exchange only applies on the following conditions: A damaged bottle, wrong item, leakage.
● For return / exchange to be applicable, the customer must record a video of the unpacking of the product.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This Return Policy was created using Termly's Return and Refund Policy Generator
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Contact
admin@thescentroom.in
@thescentroomandco
+91 70231 58353